FAQs ( Please check and subscribe to our blog for regular updates and knowledge articles )

  • What is GCMS?

    The Global Case Management System (GCMS) is Immigration, Refugees and Citizenship Canada (IRCC’s) single, integrated and worldwide system used internally to process applications for citizenship and immigration services.
  • What all is included in the notes?

    The GCMS notes capture the entire immigration file from the IRCC computer systems. The report has valuable information on the current status and notes from the officers reviewing your file for.
  • How long does it take to get the notes?

    Under the Canadian Access to Information and Privacy Act the IRCC has to respond to a request for GCMS notes within 30 days. However, 40 days is the average processing time after taking into consideration the workload on different offices and the number of pending requests.
  • When are the GCMS notes generated after I place an order?

    The GCMS notes can be retrieved at anytime from the date the request is made to the date the notes are released. Usually, in most cases the notes are generated within a week after the request is made.
  • Can I expedite the processing for GCMS notes?

    No, the processing times for all requests are the same and cannot be expedited. However, we at Get GCMS strive to place orders the same day they are complete and send the notes the same day they are released providing you with a streamlined, efficient and fast service.
  • Does ordering GCMS notes delay the file processing?

    No, ordering GCMS notes does not delay the processing of your file in any way. It has no negative impact on your file and an applicant can order as many GCMS notes as he desires. In some cases where there has been no movement on the file a movement was seen after the GCMS notes were request. This is because before the GCMS notes are released an officer has to look into your file even when he was not supposed to. Therefore ordering GCMS notes is safe and sometimes beneficial.
  • What if my request takes longer than the average processing times?

    Only in very rare cases does the delivery of GCMS notes take longer than the average processing times. If we are unable to deliver the notes within 120 days after placing the request you can request for a refund, which will be expeditiously processed on a case-to-case basis.
  • Can I contact a lawyer if my visa application is taking too long to be processed?

    Yes, and we encourage you to contact a lawyer where your file processing times have exceeded the average processing times. However, before your contact a lawyer, make sure you have your GCMS notes so that the lawyer can review the current status of your file.
  • Apart from knowing the status, how else will the GCMS notes help me?

    Lets you know if your representative is doing his job GCMS notes will not only provide you with the current status, it will also enable to ensure that your representative is doing his job on time. In many cases applications are refused because of a representatives oversight in submitting the documents on time, or filing incorrect information. The GCMS notes will enable you to keep a check on such errors and take proactive steps before a negative decision is made. Helps your prepare for interview and gather documents GCMS notes also help you in preparing for the upcoming steps. Some applicants are called in for an interview and the GCMS notes help you understand why the interview was requested. By carefully reviewing the GCMS notes an applicant can figure out the concerns that the officers have about the application. From work experience, medical, criminal history and other concerns will be highlighted enabling you to go be better prepared and gather any necessary documents for the upcoming steps. If you have difficulty interpreting the GCMS notes you can request a legal opinion from a licensed lawyer through our site. Understand refusal reasons In the unfortunate event of your application being rejected the GCMS notes help you understand why your application was refused. In some cases where the reviewing officer has committed an error you can get your case re-opened. In other cases the GCMS notes help you to re-file your application and ensure that you do not commit the same mistake again.