The Global Case Management System (GCMS) is Immigration, Refugees and Citizenship Canada (IRCC’s) single, integrated and worldwide system used internally to process applications for citizenship and immigration services.

The GCMS notes capture the entire immigration file from the IRCC computer systems. The report has valuable information on the current status and notes from the officers reviewing your file for.

Under the Access to Information and Privacy Act, IRCC has to respond to a request for GCMS notes within 30 days. However, 40 days is the average processing time after taking into consideration the workload on different offices and the number of pending requests. In some cases, IRCC may seek extensions under the statute. If we receive an extension notice, we will promptly inform you of the same.

The GCMS notes can be retrieved at anytime from the date the request is made to the date the notes are released. Usually, in most cases the notes are generated within a week after the request is made.

No, the processing times for all requests are the same and cannot be expedited. However, we at Get GCMS strive to place orders the same day they are complete and send the notes the same day they are released providing you with a streamlined, efficient and fast service.

No, ordering GCMS notes does not delay the processing of your file in any way. It has no negative impact on your file and an applicant can order as many GCMS notes as he desires. In some cases where there has been no movement on the file a movement was seen after the GCMS notes were request. This is because before the GCMS notes are released an officer has to look into your file even when he was not supposed to. Therefore ordering GCMS notes is safe and sometimes beneficial.

In some cases, IRCC, CBSA and CSIS may seek extensions under the Access to Information Act or delay the release of information. The extensions are sought on a case by case basis. As soon as we receive an extension notice, we will promptly inform you and also let you know of any available recourse. If the requested information is delayed, we proactively contact the concerned agency and we will keep you apprised.

GET GCMS is a registered entity under the Canada Business Corporations Act, 12864029 Canada Inc., Ontario Corporations Act, 1990 (corporation number 003285560), and the business name, "GET GCMS" is registered under the Ontario Business Names Act, 1990. It is in complete compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canadian law relating to data privacy. GET GCMS uses the most advanced internet security protocols for payments and data handling. You can read more on this on our blog post.

Yes, and we encourage you to contact a lawyer where your file processing times have exceeded the average processing times. However, before your contact a lawyer, make sure you have your GCMS notes so that the lawyer can review the current status of your file.

Lets you know if your representative is doing his job GCMS notes will not only provide you with the current status, it will also enable to ensure that your representative is doing his job on time. In many cases applications are refused because of a representatives oversight in submitting the documents on time, or filing incorrect information. The GCMS notes will enable you to keep a check on such errors and take proactive steps before a negative decision is made. Helps your prepare for interview and gather documents GCMS notes also help you in preparing for the upcoming steps. Some applicants are called in for an interview and the GCMS notes help you understand why the interview was requested. By carefully reviewing the GCMS notes an applicant can figure out the concerns that the officers have about the application. From work experience, medical, criminal history and other concerns will be highlighted enabling you to go be better prepared and gather any necessary documents for the upcoming steps. If you have difficulty interpreting the GCMS notes you can request a legal opinion from a licensed lawyer through our site. Understand refusal reasons In the unfortunate event of your application being rejected the GCMS notes help you understand why your application was refused. In some cases where the reviewing officer has committed an error you can get your case re-opened. In other cases the GCMS notes help you to re-file your application and ensure that you do not commit the same mistake again.

CBSA and CSIS notes refer to the information pertaining to your application obtained from Canada Border Services Agency and Canadian Security Intelligence Service.

Since CBSA and CSIS only communicate via postal mail, it takes an average of 40 days after the request is filed to receive the information, unless an extension is sought by the agency.

CBSA uses the same GCMS (Global Case Management System) Platform, so the GCMS notes and CBSA notes look very similar, with the exception, that in most CBSA notes the security details are not retracted. The CBSA notes also contain all the information available about your file with CBSA. The CSIS notes disclose when your file was received, and the processing was completed, along with all the information CSIS has pertaining to your file.

While it is a matter of personal preference, it will depend on your circumstances. Most applicants request both, CBSA and CSIS.

If your payment was successful, a payment receipt is sent to your email. Upon successful payment, the site should have directed you to the information page to collect your information. If you were not directed to the information page, please log into your GET GCMS account where you will have an option to fill the form under your order history. Please fill out the information form. Once the information form has been filled a pre-filled form will be available for you to download in your order history. If you still have any questions or concerns, please contact us and quote the payment id and we will guide you further.

After making the payment, if you successfully filled the information form and submitted it, you should receive an email with further instructions and a consent form within 10-25 minutes. If you still haven’t received the email, please check your spam / junk folder. If the email is not there, please contact us and we will guide you further.

The information you enter in the information form after making the payment is used as is in the consent form. If you entered the information incorrectly, you will see the same information in the consent form too. If the information is incorrect, please contact us and let us know the correct information that should appear. We will guide you further and send you a revised form.